Handayani, Retno Dwi, Informatics and Business Institute Darmajaya, Indonesia
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2018: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 4 - Computer
KNOWLEDGE MANAGEMENT SYSTEM FOR MEASURING MATURITY LEVEL OF INFORMATION TECHNOLOGY SERVICE QUALITY USING INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL V3) FRAMEWORK (A Case Study at IBI Darmajaya Bandar Lampung)
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